Privacy Policy

Last updated: 23 October 2025

This Privacy Policy explains how Golf Course Maintenance Solutions, trading as Carr Golf Maintenance (“we”, “our”, “us”), collects, uses, shares, and protects personal data in compliance with the General Data Protection Regulation (“GDPR”), the Data Protection Act 2018 (Ireland), and other applicable data protection laws.

We are committed to safeguarding the privacy and rights of all individuals whose personal data we process, including customers, suppliers, employees, and website visitors.

1. Who We Are

  • Legal Entity: Carr Golf Maintenance, trading as Golf Course Maintenance Solutions
  • Registered Address: 12D Joyce Way, Park West Business Park, Dublin 12, Ireland
  • Telephone: +353 1 822 6662
  • Email: info@carrgolfmaintenance.com
  • Data Controller: Carr Golf Maintenance
  • EU Representative: Not applicable (operations based in the EU)

2. Personal Data We Collect

We may collect and process the following categories of personal data:

  • Identity Data: Name, job title, company name, and contact preferences.
  • Contact Data: Email address, phone number, postal address.
  • Employment Data: CVs, references, qualifications, and right-to-work documentation (for recruitment).
  • Financial Data: Payment details, bank account information, invoicing records.
  • Website & Technical Data: IP address, browser type, cookies, and site usage analytics.
  • Communications Data: Correspondence, emails, call logs, and notes from interactions.

We do not collect special category (sensitive) data unless required by law or with your explicit consent.

3. How We Collect Personal Data

We collect personal data through:

  • Direct interactions with you (e.g. via phone, email, or in person)
  • Website forms and digital platforms (e.g. cookies, contact forms)
  • Business partners, suppliers, or public sources (e.g. LinkedIn, company websites)
  • Recruitment and job applications.

4. Legal Basis for Processing

We process personal data on the following legal grounds (Article 6 GDPR):

  • Contractual necessity – to enter into and perform contracts.
  • Legal obligation – to comply with statutory requirements (e.g. tax, employment).
  • Legitimate interests – to operate our business effectively and maintain relationships.
  • Consent – where you have explicitly given it (e.g. marketing communications).

Where consent is the basis for processing, you can withdraw it at any time.

5. How We Use Personal Data

We use personal data to:

  • Deliver and manage golf course maintenance services.
  • Maintain customer and supplier relationships.
  • Communicate with clients, partners, and staff.
  • Process invoices, payments, and payroll.
  • Recruit and manage personnel.
  • Improve and secure our website and operations.
  • Send marketing communications in line with legal requirements.

6. Data Sharing and Disclosure

We may share data with trusted third parties, including:

  • IT and cloud service providers
  • Professional advisors (accountants, solicitors, consultants)
  • Subcontractors or business partners
  • Regulatory authorities, where required by law

All third parties are bound by confidentiality and data protection obligations.

We do not sell personal data to any third parties.

7. International Data Transfers

If we transfer personal data outside the European Economic Area (EEA), we ensure appropriate safeguards are in place (e.g. Standard Contractual Clauses, adequacy decisions) to protect your data.

8. Data Retention

We retain personal data only as long as necessary to fulfil the purposes for which it was collected or as required by law.

Typical retention periods include:

  • Customer and supplier records: up to 7 years after the end of the relationship.
  • Recruitment data: up to 12 months unless otherwise required or consented to.
  • Financial records: 7 years (tax and accounting compliance).

9. Your Data Protection Rights

You have the following rights under the GDPR:

  • Access: Request a copy of your personal data.
  • Rectification: Correct inaccurate or incomplete data.
  • Erasure: Request deletion of your data in certain cases.
  • Restriction: Limit processing of your data.
  • Objection: Object to processing based on legitimate interests or marketing.
  • Data portability: Receive your data in a structured, commonly used format.
  • Withdraw consent: If processing is based on consent.
  • Complain: Lodge a complaint with a supervisory authority.

To exercise these rights, please contact us at: [Insert privacy email address].

10. Data Security

We use appropriate technical and organisational measures to protect your data, including:

  • Secure servers and encryption
  • Access control and staff training
  • Regular security reviews and audits
  • Incident response procedures

11. Cookies and Website Analytics

Our website uses cookies to enhance functionality and improve your experience.

You can manage or disable cookies through your browser settings. For more details, see our Cookie Policy.

We may use analytics tools to monitor site traffic. These do not identify individual users.

12. Children’s Data

Our services are not directed at children under 16, and we do not knowingly collect their data.

13. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in law, technology, or business practices.
The most recent version will always be available on our website with the date of the last update.

14. Contact Us

For questions, concerns, or to exercise your rights, please contact:

Data Protection Contact
Carr Golf Maintenance
12D Joyce Way, Park West Business Park, Dublin 12, Ireland
Tel: +353 1 822 6662
Email: info@carrgolfmaintenance.com

If you are not satisfied with our response, you can lodge a complaint with:

Data Protection Commission
21 Fitzwilliam Square South, Dublin 2, D02 RD28, Ireland
Website: https://www.dataprotection.ie
Telephone: +353 57 868 4800 or +353 76 110 4800